Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Care Physical Therapy ("we," "us," or "our"). By accessing our website, scheduling appointments, or receiving our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

2. Description of Services

Care Physical Therapy provides physical therapy and rehabilitation services, including but not limited to:

• Physical therapy evaluations and treatments
• Manual therapy and therapeutic exercises
• Post-surgical rehabilitation
• Sports injury rehabilitation
• Balance and fall prevention programs
• Educational resources and wellness programs

3. Patient Responsibilities

As a patient, you agree to:

• Provide accurate and complete medical history and information
• Follow prescribed treatment plans and home exercise programs
• Attend scheduled appointments or provide adequate notice of cancellation
• Pay for services according to our payment policies
• Inform us of any changes in your condition or medications
• Treat our staff and other patients with respect and courtesy

4. Appointment Policies

Scheduling

• Appointments may be scheduled by phone, online, or in person
• We will confirm appointments in advance
• Appointment times are reserved specifically for you

Cancellation Policy

• Please provide at least 24 hours notice for cancellations
• Late cancellations or no-shows may result in charges
• Repeated no-shows may result in discharge from our program

Late Arrivals

• Please arrive on time for your scheduled appointment
• Late arrivals may result in shortened treatment time
• Excessive lateness may require rescheduling

5. Payment and Insurance

Payment Policies

• Payment is due at the time of service unless other arrangements are made
• We accept cash, checks, and major credit cards
• Returned checks may incur additional fees
• Outstanding balances may be sent to collections

Insurance

• We will verify your insurance benefits, but coverage is not guaranteed
• You are responsible for understanding your insurance benefits
• Copayments and deductibles are due at the time of service
• You are responsible for any charges not covered by insurance

6. Medical Disclaimer

Physical therapy involves physical activity and exercise, which may carry some risk of injury. While we take every precaution to ensure your safety, you acknowledge that:

• Physical therapy may involve some discomfort or temporary increase in symptoms
• Results cannot be guaranteed and may vary between individuals
• You should inform us immediately of any unusual symptoms or concerns
• You participate in treatment at your own risk

7. Website Use

Permitted Use

You may use our website for:

• Learning about our services and staff
• Scheduling appointments
• Accessing educational resources
• Contacting our office

Prohibited Use

You may not use our website to:

• Transmit harmful or malicious code
• Attempt to gain unauthorized access to our systems
• Use automated systems to access our website
• Copy or distribute our content without permission

8. Intellectual Property

All content on our website, including text, images, logos, and educational materials, is owned by Care Physical Therapy or our licensors and is protected by copyright and other intellectual property laws. You may not use our content without written permission.

9. Privacy and Confidentiality

We are committed to protecting your privacy and maintaining the confidentiality of your health information. Please review our Privacy Policy and HIPAA Notice of Privacy Practices for detailed information about how we handle your personal and health information.

10. Limitation of Liability

To the fullest extent permitted by law, Care Physical Therapy shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or relating to your use of our services or website.

11. Indemnification

You agree to indemnify and hold harmless Care Physical Therapy, its employees, and agents from any claims, damages, or expenses arising out of your use of our services or violation of these Terms.

12. Termination

We reserve the right to terminate or suspend your access to our services at any time, with or without cause, including for violation of these Terms. You may also terminate your relationship with us at any time by providing written notice.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Michigan, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Oakland County, Michigan.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the new Terms.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall remain in full force and effect.

16. Contact Information

If you have questions about these Terms of Service, please contact us: